India is on the cusp of a remarkable transformation, shifting from a back-office support center to a dynamic value-based hub. This transition is fueled by a growing focus on high-value activities, digitalization, and the adoption of cutting-edge technologies like artificial intelligence (AI), graphics processing units (GPUs), neural processing units (NPUs), and advanced data connectivity. To fully embrace this promising future, the development of future-ready buildings that can cater to the unique needs of these advanced centers is not just a necessity but an exciting opportunity.
The Evolution of India’s Value-chain Sectors
The Indian Global Capability Center (GCC) sector has emerged as a significant contributor to the nation’s economic landscape. According to a joint report by Deloitte and NASSCOM in June 2021, the GCC sector could potentially scale up to an annual revenue range of $60 – $85 billion within the next five to six years, underscoring its substantial growth trajectory. Parallel to the GCC sector’s ascendancy, research and development (R&D) activities have also gravitated towards India. With a significant emphasis on semiconductor needs, numerous large multinational corporations and domestic companies are actively pursuing the establishment of manufacturing and testing laboratories within the country. This trend is not limited to the semiconductor industry alone; it is also evident in sectors such as life sciences, healthcare, mobility, manufacturing, service industries, and hospitality.
The common denominator underpinning the value-chain-oriented business is human resources, coupled with the global trend toward the adoption of advanced digital technologies. These technologies encompass artificial intelligence (AI), data analytics, automation, cloud computing, social media, and the Internet of Things (IoT), all of which necessitate robust data management capabilities.
In this rapidly evolving landscape, the role of commercial facilities cannot be overstated. Identifying and securing access to facilities designed and constructed to meet the demands of the future will be crucial for businesses implementing their value-chain centers in India. These facilities must be equipped to accommodate the unique requirements of GCCs, R&D centers, and data centers, enabling them to operate efficiently, sustainably, and securely while fostering innovation and driving economic growth. The success of these businesses hinges on the availability of such future-ready buildings.
Beyond Grade A: Defining Future-Ready Buildings
A “Grade A” label is no longer enough. Here’s what defines a genuinely future-ready commercial building in India:
- Power Planning: Meeting the substantial power needs of these centers is paramount. The building’s design should integrate an adequate power supply with minimal downtime risk.
- Sustainability: Eco-friendly practices are no longer a bonus; they’re a necessity. Buildings should incorporate measures like renewable energy sources and energy-efficient systems.
- Smart Building Infrastructure: Integrating a smart building platform allows for intelligent control of everything from lighting and HVAC to security and access.
- Ample Parking: While the rise of hybrid work might lessen commuting needs, parking remains important. Buildings should offer sufficient parking options, including electric vehicle charging stations.
- Security & Connectivity: Robust security systems and high-speed data connectivity are vital for these knowledge centers.
- Proximity to Public Transport: Easy access to public transportation options will be a major draw for talent and encourage a more sustainable work environment.
Key Requirements for Future-Ready Buildings
As India continues to attract global corporations to establish their GCCs, R&D centers, and data centers, the demand for future-ready buildings is on the rise. These buildings must cater to the specific needs of these advanced centers, ensuring they can operate efficiently and sustainably. Here are the key aspects that future-ready commercial buildings must incorporate:
1. High Energy Usage and Reinforced Structures
Data centers, GCC and R&D labs require substantial “compute power” for their operations, especially with the increasing use of AI, GPUs, and NPUs. Future-ready buildings must be designed to sustain high energy usage, with reinforced structures to support the heavy equipment and infrastructure required for these technologies.
- Adequate power supply and backup systems (e.g., uninterruptible power supplies, generators)
- Redundant power sources and distribution systems
- Efficient power management and monitoring capabilities
2. Hybrid Work Environments
The pandemic has accelerated the adoption of hybrid work models, combining remote and in-person work. Future-ready buildings must provide flexible workspaces that facilitate collaboration and productivity, regardless of where employees are located. This includes advanced communication tools, robust cybersecurity protocols, and spaces designed for both individual and teamwork.
3. Adequate Power and Backup Systems
Future-ready buildings must have adequate power supply and backup systems to ensure nearly 100% uptime. This includes redundant power sources, uninterruptible power supplies (UPS), and backup generators to prevent downtime and ensure continuous operations.
4. Sustainability and Smart Infrastructure
Sustainability is a critical aspect of future-ready buildings. These buildings should incorporate green technologies, energy-efficient systems, and sustainable materials to minimize their environmental impact. Additionally, smart building platforms can enhance operational efficiency by integrating IoT devices, automated systems, and data analytics to optimize energy usage and maintenance.
1. Energy Efficiency
- Meet or exceed energy efficiency standards like LEED, WELL, or local green building codes
- Incorporate energy-efficient lighting (e.g. LED), HVAC systems, and building envelope design
- Enable smart building automation and controls to optimize energy usage
- On-site renewable energy generation (e.g. solar panels, wind turbines)
- Energy metering and monitoring systems to track and improve performance
2. Water Conservation
- Use low-flow fixtures and water-efficient landscaping
- Implement rainwater harvesting and greywater recycling systems
- Monitor and minimize water consumption through smart metering
3. Waste Management
- Facilitate waste sorting, recycling, and composting programs
- Use sustainable and recycled construction materials
- Minimize construction waste through efficient design and planning
4. Indoor Environmental Quality
- Ensure proper ventilation, thermal comfort, and indoor air quality
- Use low-VOC materials and finishes
- Maximize natural lighting and biophilic design elements
5. Sustainable Transportation
- Provide electric vehicle charging stations
- Encourage public transportation, cycling, and walkability
- Implement carpool and ride-sharing programs
6. Smart Building Integration
- Leverage IoT, sensors, and analytics for optimized building performance
- Integrate building systems for energy/water use monitoring and automation
- Enable remote monitoring and control for reduced maintenance needs
By adhering to these sustainability standards, future-ready commercial buildings can significantly reduce their carbon footprint, operating costs, and environmental impact while providing a healthier and more productive environment for occupants.
5. Security and Accessibility
Security is paramount for GCCs and data centers, which handle sensitive information and critical operations. Future-ready buildings must have robust security measures, including access control systems, surveillance, and cybersecurity protocols. Additionally, these buildings should be easily accessible, with adequate parking and proximity to public transportation to facilitate employee commutes.
Creating a future-ready workspace offers several benefits for employees.
a. Increased Productivity and Efficiency
Future-ready workspaces are designed to optimize productivity and efficiency through:
- Flexible and adaptable layouts that can be reconfigured based on evolving needs
- Integration of advanced technologies like smart building systems and high-speed connectivity
- Seamless support for hybrid work models and remote collaboration tools
b. Improved Employee Experience and Engagement
A well-designed future-ready workspace can significantly improve the employee experience by:
- Providing a comfortable, ergonomic, and stimulating work environment
- Fostering a sense of community and collaboration through shared spaces
- Aligning with employee expectations for flexibility, technology, and work-life balance
- This can lead to higher employee engagement, job satisfaction, and retention rates.
c. Enabling Continuous Learning and Upskilling
Future-ready workspaces facilitate continuous learning and upskilling opportunities by:
- Integrating training facilities and resources for skill development
- Providing access to the latest technologies and tools used in the industry
- Encouraging knowledge sharing and collaboration among diverse teams
- This empowers employees to stay relevant, adapt to changing job demands, and advance their careers.
d. Promoting Sustainability and Well-being
Many future-ready workspaces prioritize sustainability and employee well-being through:
- Energy-efficient and environmentally-friendly building design and operations
- Incorporation of natural lighting, greenery, and biophilic elements
- Provision of amenities that support work-life balance and healthy lifestyles
- This can contribute to employee satisfaction, reduce environmental impact, and foster a culture of corporate social responsibility
By investing in future-ready workspaces, organizations can attract and retain top talent, drive innovation, and position themselves for long-term success in an ever-evolving business landscape.
Conclusion
As India transforms into a value-based hub for specialized functional support centers, the need for future-ready buildings becomes increasingly critical. These buildings must be designed to accommodate the unique requirements of GCCs, R&D centers, and data centers, ensuring they can operate efficiently, sustainably, and securely. By investing in future-ready infrastructure, India can continue to attract global corporations, drive innovation, and solidify its position as a global leader in technology and services.
India’s journey from a back-office support center to a value-based hub is a testament to its evolving capabilities and the growing importance of advanced technologies. Future-ready buildings will play a crucial role in supporting this transformation, providing the foundation for the next generation of companies to thrive in a rapidly changing global landscape.